FORM building a state of creativity Inc. (‘FORM’, ‘we’ or ‘us’) is a non-profit cultural organisation based in Western Australia. We work to build a cultural and creative ecology that values artistic excellence, improves arts access for all, and encourages the development of inclusive and vibrant communities.
To do this, we engage with our audiences through various means, which sometimes involves the collection of personal information. By “personal information”, we mean information or an opinion about an identified individual or about an individual who is reasonably identifiable from the information.
The kinds of personal information we may collect and hold are:
Also, when you visit our site, we may collect information about your device (including your IP address, operating system and browser type) and the date and time of your visit.
We do not keep all of the above information for all people who contact us, or with whom we deal. In many cases, we may have only one or two pieces of data relating to any particular person.
FORM only collects personal information by fair and lawful means, such as:
We only collect personal information if it is considered to be of legitimate interest, and if this interest is not overridden by your privacy interests.
We prefer to obtain any personal information we collect directly from you. In some cases, however, it may be unreasonable or impracticable to obtain personal information directly, and we may obtain that information from a third party, such as from member organisations or project partners delivering services to FORM, marketing partners, public sources or social networks.
Collecting and holding this personal information aids us in a variety of ways, including allowing us to share with you news and information from FORM. Different kinds of personal information will be used for different purposes.
In each situation, the personal information we collect and hold is reasonably necessary for our functions and activities, including to provide you with services you would expect from us. These purposes are:
If you no longer wish to receive communications from us, you may opt-out by clicking the ‘unsubscribe’ link at the bottom of any bulk email from us.
We utilise third-party companies and individuals (such as payment processors, ticket purchasing, event bookings, surveying providers, social media platforms, email providers and analytics and security providers) to help us to provide our services. These third parties have only limited access to your information, may use your information only to perform these tasks on our behalf and are obligated to us not to disclose or use your information for other purposes.
We store personal information for as long as we find it necessary to fulfil the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal information for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymised.
You have the following rights with respect to your personal data:
If you wish to review or correct any of your personal information that FORM have collect and held, please contact us at the below details. We will respond to your request as soon as is reasonably possible.
Generally, only our staff will access your personal information, and then only on a “need to know” basis. We may, however, also disclose your personal information:
We take all reasonable precautions to protect personal information we may have on you. When you submit sensitive information via the website, your information is protected both online and offline. For example, apart from using secure servers (with application level security and restricted logins), we implement firewalls, we use “https” for requests to the site, back-ups are stored on secure servers and transferred via SSL encryption.
Please note, however, that the transmission of information (including over the Internet) is never completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information – particularly while it is being transmitted to us – so any transmission is at your own risk and we cannot accept responsibility for misuse or loss of, or unauthorised access to, your personal information where the security of information is not within our control.
If you suspect any misuse or loss of, or unauthorised access to, your personal information, please let us know immediately.
Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. While we take physical, technical and administrative precautions to protect your information from unauthorized access or use, no transmission of data over the Internet or any other public network, or any online service, can be guaranteed to be 100% secure.
We use “cookies” and “pixels” on our site. A cookie is a piece of data that aids us to track your behaviour through our sites. They allow us to better understand how we can improve our services and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.
Pixels are technological equivalents of cookies. These pixels allow social media sites to track visitors to outside websites so as to tailor messages users see while visiting that social media website. We use these pixels in compliance with the policies of the various social media sites.
We also may use technology in e-mail messages or newsletters to determine whether messages have been opened and clicked. The information we obtain in this manner enables us to customise the services we offer our website visitors to deliver targeted information and to measure the overall effectiveness of our online content.